Last updated: 20 July 2026

Welcome to www.ventry.co.th (the “Site”), operated by T.S. Gen Co., Ltd. (“Ventry”, “we”, “us”, “our”). By browsing or using this Site, or placing an order through it, you agree to be bound by these Terms & Conditions. If you disagree with any part of these terms, please do not use this Site.

Ventry is a manufacturer and brand of natural latex pillows, mattresses, toppers, and sleep-health accessories. We sell directly to customers through this website, our physical showrooms, our social channels (Facebook, Line), and through marketplace platforms such as Shopee and Lazada and retail partners such as HomePro and The Mall. These Terms & Conditions govern your use of this website specifically. Purchases made through a marketplace or retail partner are also subject to that platform’s own terms.

The content on this Site is for general information and use only, and is subject to change without notice. We do not guarantee the accuracy, timeliness, completeness, or suitability of any information or materials on this Site for any particular purpose, and we exclude liability for any inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this Site is at your own risk.

This Site may contain links to third-party websites (e.g., our social media pages, marketplace listings, or delivery partners). These links are provided for your convenience; we do not endorse and are not responsible for the content of linked sites.

Product descriptions, images, and prices on this Site are provided in good faith but may occasionally contain errors; we reserve the right to correct any such errors and to cancel or adjust an order affected by one, with notice to you. All orders are subject to product availability. We aim to display accurate stock and pricing but do not guarantee uninterrupted or error-free availability.

“Ventry” and the Ventry logo are trademarks of T.S. Gen Co., Ltd. All content on this Site — including text, images, product photography, layout, and design — is owned by or licensed to T.S. Gen Co., Ltd. and may not be reproduced, distributed, or used without our prior written consent, except as permitted by applicable copyright notices. Unauthorized use of this Site’s content may give rise to a claim for damages and/or be a criminal offense.

Our collection and use of your personal data is governed by our Privacy Policy, which forms part of these Terms & Conditions. By using this Site, you agree to the practices described there, including that your data may be transferred to and stored outside Thailand as described in that policy.

This Site uses cookies as described in our Cookie Policy. You can manage your cookie preferences at any time via the cookie settings link in our site footer.

Returns, exchanges, and refunds for products purchased through this website are handled in accordance with our Refund & Returns Policy. Products purchased through a marketplace or retail partner are subject to that channel’s own return policy.

To the fullest extent permitted by law, Ventry shall not be liable for any indirect, incidental, or consequential damages arising from your use of this Site or products purchased through it, beyond the remedies available under our Refund & Returns Policy and applicable Thai consumer protection law.

These Terms & Conditions are governed by the laws of the Kingdom of Thailand. Any dispute arising from your use of this Site shall be subject to the jurisdiction of the courts of Thailand.

We may update these Terms & Conditions from time to time. Changes take effect once posted on this page with an updated “Last updated” date. Continued use of the Site after changes are posted constitutes acceptance of the revised terms.

Questions about these Terms & Conditions:

• Email: info@ventry.co.th
• Address: 15 Soi Krungthep Kreeta 37, Yak 1, Tubchang, Saphan Sung, Bangkok 10250, Thailand